TRAINING DEPARTMENT
Rechel Munoz -
I first met her when I first came to Clark in 2002 to handle the Quality Dept of CCT. She was the newest one of 4 existing QAs (Quality Analysts) at the time. Maybe it was the fact that she was new that I encountered the least resistance from her as I tried to establish my footing in the company. We became really close. In fact, this beautiful, smart, fun-loving and soft-hearted (as in iyakin, sensitive, thoughtful) lady has become my very best and dearest friend, as well as my trusted colleague at work. I miss our gimiks (GiggleSpot, Luk Foo, Coffee Overdose, Movie Marathon), our serious talks (mga buhay-buhay, work issues), our kalokohan and inside jokes, shopping sprees (Market Market, Divisoria, SM) , family outings (Baguio, Subic, EK), etc. (Specifics will be in another Blog posting, promise:) Anyway, I really feel that she was the best "thing" that has ever come out of my CCT stint. Can’t wait to see her again. Miss You so much, Dang!
Jei Cabigting (kahit s QA k, isinama ko n rin dito…My QA peeps list to follow, neh?) - Dami rin nating pinagdaanan s QA dept neh? Remember VBI verifier days…those scary conference calls, and the Linda episodes? Hiish! I am so proud of your growth in the company. I knew I wasn’t wrong in spotting your potentials way back when. Congrats. Big time k n…Treat mo nman ako s Coffee Overdose pagdalaw ko dyan. Kailan b ang sakalan? LOL
My Original Trainers: Thom Sevilla, Janice Jane Bamba, Chiqui Espiritu — Beautiful, Talented and wonderful young people! What I love the most about Thom is that he "gets" my sarcastic jokes and he responds in kind. Meaning, when I pretend to insult him or fight with him (as a joke), he insults me back and makes me laugh (ewan kung totoo yung insulto nya, ha…he he he). Janice - Smart, beautiful and tough. nakuha nya ako s "jewelry making" skills nya. Won’t forget our first Vartec Dallas trip together, driver nyo ako ni Dolor (Karen). I’m so happy for you with all the blessings that you have now, Mrs. Buffington. I am quite proud to say that my matchmaking prowess was proven effective for once. And Chiqui - I envy your beautiful singing voice and very pretty face. But unlike Thom, I don’t covet the handsome prince who snagged your heart LOL - You were all great trainers. You all made me so proud.
The next groups of trainers: Mitch Thomas- Great dancer, great energy, awesome sales technique…"Bring it on, Baby!", funny girl and soooo pretty. Jules Batac- Orig Vartec Diva, and still going strong, huh!…won’t forget the "JayTeh" from ur little girl that time that we had dinner and watched Nemo, as well as ur stories of mga kalibugan mo…manyakis he he he! - And who will forget "Dolor" Karen and "Susette" Joyce. Karen Lacsamana who introduced me to my Dallas friends and who made that Dallas trip fun and exciting…enjoyed San Antonio Texas with her :) My kumareng Joyce Samson …thanks for the pics and for being my first ever kumare. Sorry am not a very good ninang…malayo kc. Glenda Yumul - matalino din to, specially her grammar and vast vocabulary. Miss ur smile. Sally David and her amazing shoes… inggit ako sa kaseksihan nya. Don’t know if I thanked her for her pasalubong from hongkong, cute black blouse with pink flower. Loved that shirt. Nelson "Dudong" David - Don’t call me "Ate"…mas matanda k p sa akin..he he he. Won’t forget the kubags because of "Sandbox" entries..he he he. But mostly I will never forget the touching letter that you wrote right before I left CCT. I will treasure that forever. Nelson Jojo Mabutas - Another tahimik but very smart person. Glad to find out you are doing well training at another Call Center. Mama Dada Jimenez - from QA to Training you have shown your abilities…galing mo mag-badminton..also won’t forget ur friend’s spa which u referred to me. Loved it when I did get the chance to go!. Gio Bautista - ganda babae, very sweet p, super bait. Miss ur smile. Other Vartec Trainers Alvin Lansangan, Judy Jingco, Ryan Twano, and Gen Gacita - canteen buddies! Irvine Lagman - enjoyed ur company kahit brief lang…sorry abt the problems with ur "transfer"…Judy (Spanish trainer) usted es muy bonita, Earvin (Bebeboi), Teacher Marie, Michelle Dizon, Jen, Candice, Floran Aguilar, I know sandali lang tayo nagkasama, didn’t really have much time to get close, but I will remember the good times. I know I may have failed to mention some people who passed through the Training Department at some point…sorry to those whom I have unintentionally overlooked…nakalimutan ko lang talaga… I admit that there may be a few that I deliberately and conveniently did not bother to include…batu-bato sa langit…if the shoe fits wear it…alam nyo n siguro kung bakit, di ko lang type. He he he…Blog ko ‘to, so ano bang paki nyo? Buti nga I chose omission rather than highlighting who and why…LOL. Come to think of it, that would make a controversial blog posting, huh? hmmmm….
I always believe that within the training force of any organization you can find the smartest, most creative, and most interesting individuals (MOST OF THE TIME…again with every rule there are exceptions). You cannot share that which you do not have (knowledge and skills). However, no amount of information will be absorbed and retained unless the trainer captures and keeps the listeners’ interest (creativity and interesting personality).
While I was just getting to know you I have seen your great potentials. When I worked with you I have observed your capabilites. Hearing about your successes now, I am amazed at how much you have grown. I am proud of you. You made my Cyber City days memorable, and perhaps, tolerable, especially during those toxic days…:) Thank you for those memories. I will cherish them. You have touched my heart profoundly and I can only hope that somehow I also have left even a tiny imprint in your life’s colorful collage…